Hey Babe,

Thank you for shopping with us! We pride ourselves on customer service, so please allow us some time to respond to your inquiry.

Step 1: PLEASE READ OUR ORDER POLICY as most answers are stated there. 

Step 2. Email or Text us with your name and/or your order number when inquiring about your order so that we can assist you.

Here's our contact info, we're supper friendly, and our #1 goal is to resolve all customer concerns in a timely manner. 

Email: HeyJacq@shopjacquem.com TEXT: 3122960711

Thank you again for your continued support!

Love, Jacq!!

***For custom orders, please allow 3-4 weeks for shipment. If your order is placed during a sale, please allow an additional two weeks due to high production volume.***

For more info, visit: http://shopjacquem.com/pages/policy